Full Time: 1.5 years
, Part Time: Variable
If you are seeking a management position within the hospitality industry, this hands-on course gives you the training and development you need for your future career.
Your studies will involve placement in Holmesglen's student training restaurants (Zest at Waverley and Cilantro at Moorabbin) where you will learn the intricacies of front of house service.
You will apply your skills while learning in our fully equipped practical facilities, as well as enjoying work placement with our industry partners.
Subjects studied include the Responsible Service of Alcohol (RSA) certification, practical training on food preparation, food serving and food safety, managing budgets and staffing, and an additional focus on barista training (essential for those wanting to work in Melbourne).
The course offers a fantastic overview of the tasks involved in supervising front of house at a restaurant or cafe - a perfect choice for those looking to work in the hospitality industry.
Career paths open to graduates include management roles in resorts, hotels, function centres, casinos, cruise liners and gaming venues.
You may wish to pursue restaurant management, accommodation operations, specialist wine roles, and supervisory and management roles within sales, marketing, inventory and logistics at major hotels and facilities worldwide.
To receive this qualification you must complete 13 core units and 15 elective units.
Elective units have been chosen by Holmesglen based on feedback from industry and staff qualifications.
If you have already completed other eligible elective units, these may be counted towards completion of this program.
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards
Enhance customer service experiences
Provide responsible service of alcohol
Prepare and serve espresso coffee
Provide table service of food and beverage
Provide service to customers
Interpret financial information
Use hygienic practices for food safety
Participate in safe work practices
Manage diversity in the workplace
Manage finances within a budget
Implement and monitor Work Health and Safety practices
Prepare and serve cocktails
Provide advice on food and beverage matching
Work effectively in hospitality service
Use a computerised reservations or operations system
Coach others in job skills
Develop and manage quality customer service practices
Prepare and monitor budgets
Research and comply with regulatory requirements
Establish and conduct business relationships
Recruit, select and induct staff
Good passes at Year 11 level or the overseas equivalent plus relevant employment experience.
English language proficiency equivalent to IELTS 5.5 (Academic) with no individual bandscore
less than 5.5.
RECOGNITION OF PRIOR LEARNING
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
QUALIFICATION AND RECOGNITION
After completing this course, you will receive the SIT50416 Diploma of Hospitality Management, which also includes the Responsible Service of Alcohol and Food Hygiene certificates.
Students who successfully complete the Diploma of Hospitality Management may further their studies in
the SIT60316 Advanced Diploma in Hospitality Management and in the Bachelor of Hospitality Management with 1 year advanced standing.
- Resort supervisor/manager
- Hotel supervisor/manager
- Casino supervisor/manager
- Restaurant supervisor/manager
- Hotel supervisor/manager
How to apply
APPLY VIA AGENT
Holmesglen recommends international students apply through one of our accredited student recruitment agents. This will assist you in the preparation of all application documents and ensure that you are well counselled on the Australian Government's Genuine Temporary Entrant (GTE) requirements for International students. Further information of the GTE requirements is available at: https://www.homeaffairs.gov.au.
To find out more, visit How to Apply for International Students.
If you have further questions about your application, please contact our International Centre:
T: 03 9564 1703
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.