If you are seeking a management position within the hospitality industry, this hands-on course gives you the training and development you need for your future career.
Career opportunities, include:
- resort supervisor/manager
- hotel supervisor/manager
- casino supervisor/manager
- restaurant supervisor/manager
- hotel supervisor/manager
Pathways to further study:
- SIT60316 Advanced Diploma of Hospitality
- Bachelor of Hospitality Management
Studying the Diploma of Hospitality Management at Holmesglen
Your studies will involve placement in Holmesglen's student training restaurants (Zest at Waverley and Cilantro at Moorabbin) where you will learn the intricacies of front of house service.
You will apply your skills while learning in our fully equipped practical facilities, as well as enjoying work placement with our industry partners.
Subjects studied include the Responsible Service of Alcohol (RSA) certification, practical training on food preparation, food serving and food safety, managing budgets and staffing, and an additional focus on barista training (essential for those wanting to work in Melbourne).
The course offers a fantastic overview of the tasks involved in supervising front of house at a restaurant or cafe - a perfect choice for those looking to work in the hospitality industry.
Career paths open to graduates include management roles in resorts, hotels, function centres, casinos, cruise liners and gaming venues.
You may wish to pursue restaurant management, accommodation operations, specialist wine roles, and supervisory and management roles within sales, marketing, inventory and logistics at major hotels and facilities worldwide.
||Use hygienic practices for food safety
||Participate in safe work practices
||Provide responsible service of alcohol
||Provide service to customers
||Enhance customer service experiences
||Interpret financial information
||Use a computerised reservations or operations system
||Operate a bar
||Provide advice on food
||Provide table service of food and beverage
||Prepare and serve espresso coffee
||Work effectively in hospitality service
||Provide advice on food and beverage matching
||Prepare and serve cocktails
||Implement and monitor Work Health and Safety practices
||Lead and manage people
||Monitor work operations
||Manage diversity in the workplace
||Manage finances within a budget
||Coach others in job skills
||Manage operational plan
||Research and comply with regulatory requirements
||Establish and conduct business relationships
||Recruit, select and induct staff
||Develop and manage quality customer service practices
||Prepare and monitor budgets
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.
| Code || Name |
|SITXFSA001||Use hygienic practices for food safety|
|SITXWHS001||Participate in safe work practices|
|SITHFAB002||Provide responsible service of alcohol|
|SITXCCS006||Provide service to customers|
|SITXCCS007||Enhance customer service experiences|
|SITXFIN002||Interpret financial information|
|SITTTSL010||Use a computerised reservations or operations system|
|SITHFAB003||Operate a bar|
|SITHFAB016||Provide advice on food|
|SITHFAB014||Provide table service of food and beverage|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHIND004||Work effectively in hospitality service|
|SITHFAB017||Provide advice on food and beverage matching|
|SITHFAB010||Prepare and serve cocktails|
|SITXWHS003||Implement and monitor Work Health and Safety practices|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|BSBDIV501||Manage diversity in the workplace|
|SITXFIN003||Manage finances within a budget|
|SITXHRM001||Coach others in job skills|
|BSBMGT517||Manage operational plan|
|SITXGLC001||Research and comply with regulatory requirements|
|SITXMGT002||Establish and conduct business relationships|
|SITXHRM004||Recruit, select and induct staff|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXFIN004||Prepare and monitor budgets|
There are no formal entry requirements.
Prior to enrolment or commencement of training you will be required to complete a literacy and numeracy assessment and a pre-training interview. These will assist with determining your suitability to the course, verify your training plan, and identify any learning support needs.
All applicants are required to attend an interview
Recognition of prior learning
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
Qualification and recognition
After completing this course, you will receive the SIT50416 Diploma of Hospitality Management, which also includes the Responsible Service of Alcohol and Food Hygiene certificates.
How to apply
Visit How to Apply for more information on the application process.
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.
Holmesglen tuition fees shown are all inclusive and indicative of the cost to complete the entire course.
These are indicative fees only. Your fees will be calculated on your individual circumstances at the time of enrolment.
Training is delivered with Victorian and Commonwealth Government funding.
VET Student Loans are available to eligible students to pay for tuition fees for this course. Read more about VET Student Loans.
Find out more about paying your fees and our payment options