Before you make an enquiry, make sure you have checked your eligibility  and been to an information session online, or spoken with one of our Business Managers who can ensure you understand the services and can make an informed choice about what support you wish to access.

Holmesglen offers a range of free assistance to eligible participants:

  • Business Advice
  • Business Health Checks
  • Exploring Self-Employment Workshops
  • Small Business Training
  • Design your business and create a plan for success
  • Gain an Accreditation: Micro Business Skill Set BSBSS00102
  • Choose if you wish to complete the Certificate IV in Entrepreneurship and New Business BSB40320
  • Comprehensive Small Business Coaching & Mentoring

If you have further questions, please call our Head Office on 1300 634 748 and ask to speak with a Business Manager.

Got a question? We’re here to help.

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About you

Holmesglen Institute collects your information to respond to your enquiry. We may share this with relevant internal departments. Providing your information is optional, but we may not be able to assist you without it. You can request access to your information at any time. Contact us or see our Privacy Policy for details.

 

Complaints

If you have any concerns regarding the service you have received, please lodge your complaint with us directly in the first instance by contacting us on 1300 634 748. This allows us the opportunity to address and resolve any concerns promptly and effectively. 

We are committed to ensuring your feedback is handled with care and attention. 

If you wish to contact the Department of Employment and Workplace Relations to lodge a complaint, please contact them via the Department of Employment and Workplace Relations Complaint page here.

 

Service Guarantee

Workforce Australia aims to provide employment services that are respectful, connected, simple and supported. This Service Guarantee reflects the Australian Government’s expectations for Workforce Australia Services delivering tailored services to support individuals towards employment. It sets out the minimum level of service each individual can expect, including elements unique to different types of Workforce Australia services, as well as the requirements that need to be met while participating in employment services. Download Service Guarantee here.