This online Certificate IV in Information Technology will give you the skills and training to begin a career in networking, cyber security, and help-desk support.
Career opportunities, include:
- Network support technician
- IT security support officer
- Helpdesk IT support
- Cyber Security support
Pathways to further study:
- ICT50120 Diploma of Information Technology
- ICT60120 Advanced Diploma of Information Technology
- BIS17 Bachelor of Information Systems
Studying the Certificate IV in Information Technology at Holmesglen
By focusing on three key skill areas networking, cyber security and help-desk support , you will build the skills and knowledge to kick start a career in IT.
Building a strong foundation in networking by learning to installing, configuring, and troubleshooting small to medium network environments (CCNA1) will prepare you to work in any IT environment.
Then you will learn to create and deploy virtual machines. Holmesglen is a CISCO Networking Academy and as part of this course you will be enrolled in the Cisco Academy course – Introduction to Networks (CCNA 1).
The networking knowledge learned in your first group of electives is complementary to the next group of electives which cover introductory skills in cyber security. Initially you will learn to identify and recognise threats, risks and vulnerabilities in cyber security and understand how to secure and protect a PC.
You will learn to writing basic scripts in the python programming language which will prepare you for penetrating (PEN) testing. In PEN testing you will identify, assess and report security vulnerabilities. Additionally, you will learn to conduct network testing and use network monitoring tools.
The ICT support stream introduces critical IT Essential skills and knowledge to install software, configure operating systems, troubleshoot PCs and basic networking issues, and maintain PC equipment to ensure efficient operation.
The course consists of seven core units and thirteen elective units. The fifteen elective units are evenly distributed across networking, cyber security, and held desk support.
This program stream has been designed with the following program structure:
1. Cyber Security and IT support units delivered over 3 months
2. Networking units delivered over 3 months
3. ICT Help desk support units delivered over 3 months
4. Core units which are delivered over 3 months.
||Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
||Determine and confirm client business requirements
||Secure a networked personal computer
||Recognise the need for cyber security in an organisation
||Connect and configure devices and hardware components
||Install, configure and secure a small office or home office network
||Build small wireless local area networks
||Install and operate small enterprise branch networks
||Create technical documentation
||Develop service level agreements
||Identify, evaluate and apply current industry-specific technologies to meet organisational needs
||Provide one-to-one instructions
||Provide first-level remote help desk support
||Apply introductory programming techniques
||Identify and resolve client ICT problems
||Identify and evaluate emerging technologies and practices
||Apply advanced critical thinking to work processes
||Comply with IP, ethics and privacy policies in ICT environments
||Work collaboratively in the ICT industry
||Contribute to cyber security risk management
| Code || Name |
|ICTICT425||Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace|
|ICTICT429||Determine and confirm client business requirements|
|VU21993||Secure a networked personal computer|
|VU21990||Recognise the need for cyber security in an organisation|
|ICTICT445||Connect and configure devices and hardware components|
|ICTSAS310||Install, configure and secure a small office or home office network|
|ICTNWK425||Build small wireless local area networks|
|ICTNWK424||Install and operate small enterprise branch networks|
|ICTICT435||Create technical documentation|
|ICTICT440||Develop service level agreements|
|ICTICT427||Identify, evaluate and apply current industry-specific technologies to meet organisational needs|
|ICTICT441||Provide one-to-one instructions|
|ICTSAS442||Provide first-level remote help desk support|
|ICTPRG302||Apply introductory programming techniques|
|ICTSAS432||Identify and resolve client ICT problems|
|ICTICT426||Identify and evaluate emerging technologies and practices|
|BSBCRT404||Apply advanced critical thinking to work processes|
|ICTICT451||Comply with IP, ethics and privacy policies in ICT environments|
|ICTICT443||Work collaboratively in the ICT industry|
|BSBXCS404||Contribute to cyber security risk management|
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.
There are no formal entry requirements into this qualification as per the training package.
However, Holmesglen does require applicants to have access to:
A PC computer or Android laptop with the following minimum specification:
Quad Core CPU
• 8GB of RAM
• 200GB of Storage
• Operating System: Windows 10
• PC Monitor 24" ( dual monitor optional but preferred)
• Head set microphone (webcam optional but preferred)
• Remote learners will require access to Internet
Software: Windows Office 16
Access to a reliable Internet Connection
Headset with microphone
Holmesglen also requires applicants to have the:
• ability to save a file to a specified location
• ability to send and receive emails
• ability to search for specific information using a web browser and search engine
• confidence in turning on a computer, opening an application, and completing a specified task
• confidence in printing information
• ability to follow instructions to install software
Applicants' digital and computer skills will be determined and confirmed during a pre-training interview, and results of a literacy and numeracy assessment.
Pathways into the qualification include:
• ICT30118 Certificate III in Information and Digital Media Technologies
• ICT30120 Certificate III in Information Technology
Credit may be granted towards this qualification by those who have completed equivalent units.
Recognition of prior learning
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
Qualification and recognition
Upon completion of this program, you will receive the ICT40120 Certificate IV in Information Technology qualification.
How to apply
Visit How to Apply for more information on the application process.
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.
|Tuition fees (GST exempt)
|Mandatory Materials and Activities fees * (GST inc)
Additional costs may also apply for course consumables and other costs. These may include consumables such as learning resources, personal protective equipment/clothing and other costs such as immunisation costs, National Police Check and Working with Children Check for relevant courses.
To view the additional costs that may apply to your course, download a full list of estimated additional costs by course (PDF - 102kb).
All fees are indicative only. Your fees will be calculated on your individual circumstances at the time of enrolment. Training is delivered with Victorian and Commonwealth funding. Find out now if you are eligible for Government-subsidised fees or Concession