Skip to main content
logo print

Awards 2021

Service Award. Watch the video and hear from our finalists.

Dandan Zhou

Holmesglen English Language Centre

Administrative assistant Dandan Zhou is responsible for coordinating prospective student interviews within the Holmesglen English Language Centre, which her colleagues say she always does with professionalism and care.

Dandan’s colleagues describe her as an empathetic person, who creates a positive experience for international students undertaking the Adult Migrant English Program and adjusting to life in Australia.

“Dandan brings her humanity and capacity for nuance to the administrative rigor required,” says Holmesglen English Language Centre Operations Manager Silvia Loss.

“She never forgets her own experience as a migrant and helps students with the challenges associated with settling in a new country.”

Dandan has also helped with international student recruitment and uses her bilingual skills to maintain strong relationships with students, staff and clients.


Helen Chen and Raymond Shen

International Centre

Education Manager Helen Chen and Raymond Shen, International Projects Officer, have championed a move to online training for hundreds of Chinese students during the COVID-19 pandemic.

This initiative has included online teaching trials and the creation of new online manuals to support student learning.

Helen and Raymond have also maintained Holmesglen’s good reputation with our offshore education partners.

“Together, they found and delivered a solution on time and with high-quality delivery, resulting in high praise from our partners,” says Associate Director, International Projects and Partnerships, James Stafford.

Fellow team members say because of Helen and Raymond’s hard work, international students felt safer and more secure when engaging with Holmesglen.


Leisa McDermott

Faculty of Health Science, Youth and Community Studies 

Leisa McDermott has been instrumental in the redevelopment of Holmesglen’s leading Bachelor of Oral Health simulation facilities, including a new dental clinic. 

As Simulation Clinic Manager, Leisa’s initiative has resulted in state-of-the-art facilities and given students innovative learning opportunities that meet the Australian Dental Council’s accreditation requirements. 

“Leisa is a prime example of the quality and efforts of our staff, who often underpin the operational success of Holmesglen,” says Holmesglen Discipline Lead and Associate Lecturer Ashlinn Mason. 

“They go above and beyond their roles and responsibilities to ensure what is on offer at Holmesglen is the best it can be.” 

Leisa has demonstrated her commitment to keeping students and staff safe by establishing a COVD-safe learning environment in the simulation areas and continuing to serve as a Holmesglen Fire Warden. 


Sowmini Menon

Faculty of Health Science, Youth and Community Studies 

In 2020, Executive Assistant Sowmini Menon worked with her faculty executive team to maintain good departmental communication and customer service. 

This reduced disruption and improved student study experiences. 

She also inspired wellbeing initiatives among the 12 administrative staff she leads, including virtual cookery sessions, online trivia and exercises. 

As a highly respected Executive Assistant, Sowmini provides high-level administrative leadership in the Health Science, Youth and Community Studies Faculty, which includes six Heads of Department and the Clinical Chair, 

“Sowmini is an extremely valuable member of the leadership team who is committed to a shared vision and achieving excellence," says Health Science, Youth and Community Studies Faculty Dean Gabrielle Koutoukidis. 

Sowmini previously has been awarded ‘Best Secretary of the Year’ by the Indian Association of Secretaries.


Student Wellbeing

Belnda Smith, Brenda Tate, Daniel Shaw,  Joyce Madil and Thea Lennard
Engagement and Support

The Student Wellbeing team provided life-changing support to students in need during a challenging 2020.

As part of the Welfare Food Program, the team worked tirelessly to deliver over 1000 emergency relief packages to students experiencing financial hardship.

Student Wellbeing staff, together with Holmesglen Foundation and the Community Engagement team, also secured a Community Food Relief Fund Grant, ensuring the continued delivery of food packages to students.

Student Wellbeing has connected students with financial support, accommodation assistance and counselling.

“Holmesglen's response to the impact of the pandemic on students has been extraordinary. All team members have brought their experience and expertise to this situation,” says Student Wellbeing Manager Gordon D’Rosario.

Awards Festival 2021

Now in its 24th year, our Awards Festival celebrates excellence in education and training.
See all finalists

All information is correct at the time of printing but subject to change.

Copyright © 2020 Holmesglen CRICOS Provider Code: 00012G RTO-0416 ABN: 40 096 756 729