Are payment plans available?
No payment plans are available for short courses.
Can International students apply for a Short Course?
International Student Visa Holders must be enrolled as a full time student in a CRICOS registered course. International Student Visa Holders interested in undertaking additional non-accredited studies (E.g. Short Courses) will be required to contact the International Centre to verify eligibility requirements on +613 9564 1703 or via email firstname.lastname@example.org. Usually, enrolling in a non-accredited course is not an issue for International Student Visa Holders as long as there is no timetable clash with their primary course (which they are completing at Holmesglen or with another provider).
Do I have to pay for car parking?
Parking fees will apply 7 days per week at Holmesglen’s Waverley, Chadstone and Moorabbin campuses for all users of the public parking facilities. A flat rate of $4.00 per day will apply. Ticket and change dispensing machines are available at several locations and are clearly signposted.
Do I need to have any prior knowledge on the topic?
No prior skills, experience or education is required to carry out non-accredited courses at Holmesglen, unless specified in the course requirements.
How can I apply for a discount?
If you have a concession card, you can visit our office at the Chadstone campus. If you enrol over the phone, please post or email us at email@example.com a copy of the concession.
If you have a promotional code, you can redeem it online. Alternatively, you can come in and see us at our Chadstone office. If you are enrolling in 3 or more short courses, you can receive 10% off of the total price (T&Cs apply). NO discounts are available with accredited courses, professional diplomas, combo courses or courses that cost $140 or less. Please also note, concession cards cannot be used in conjunction with any other offer.
How can I become a short course trainer?
If you have a great idea for a short course, you can submit a course proposal. Please send your proposal through to firstname.lastname@example.org with your resume attached. We will attempt to contact you within 2 weeks of your application date. If you are shortlisted, you will be required to attend an informal interview to discuss your proposal.
How do I enrol?
You can enrol in a short course online or by telephone on (03) 9564 1546, and pay using a valid credit card. You can also pay with cash, EFTPOS or cheque by visiting our Chadstone campus.
How do I give feedback on a course?
At the end of each course, evaluation forms are distributed to students. These forms are collated and reported on to the Short Course Department, staff and the individual trainers.
How do I know how many places are available?
Please call (03) 9564 1546 if you would like to know exactly how many places are remaining for any given class.
How do I receive a reprint of an official document?
Use this form to request a replacement testamur/certificate. A replacement fee applies. Supplementary documentation is required. Please read instructions for completing the form.
How will I find out if the class is going ahead?
Class confirmation emails will be sent to you approx. 3 working days before the course start date. If you did not provide us with a valid email address, a confirmation letter will be posted to you. If you have not heard anything, please contact us on (03) 9564 1546.
Is there a minimum age for the courses?
Students must be 15 years of age or older.
What do I do if I can’t attend a course that I am enrolled in and it is more than five working days prior to the start date?
Call or email our office immediately and you will be notified of your options: Receive a full refund (refunds are generally issued via the method of payment, unless made by cash), encountering a $80 admin fee. You can also transfer to another course, encountering a $80 admin fee
What if my company is paying for my course?
You can download an enrolment form and return it to us via email or fax with your company details. You can pay via credit card, cheque or purchase order.
In order to process an invoice to your company, we require a Letter of Authority or a Purchase Order from your company. Once the course has been confirmed, Holmesglen will invoice the company accordingly. The Purchase Order/document/Letter of Authority needs to include the:
- Company letterhead
- Company name
- Company address
- Name of person authorising order
- Company contact phone number
- Name of student enrolling with Holmesglen
- Course name and course fee
What if the website will not let me enrol?
If you have attempted to enrol, but not yet paid for your course, you may not be able to complete your enrolment. Please call our office on (03) 9564 1546 for assistance.
When is the latest I can enrol?
Enrolments for courses will close 24 hours before the advertised start date.
Where can I find more information about the courses?
Navigate to your chosen course and click on the date for the information to appear. You can either immediately click "Enrol" or visit "Details" for more course information regarding times, prices and course length. You can also call our office on 9564 1546 or send us an email email@example.com.
Where can I find out about the trainer?
You can call our office on 9564 1546 or send us an email firstname.lastname@example.org if you wish to be sent a trainer profile.
Where can I find out what to bring for the course?
Navigate to your chosen course online and click on 'Details'. The course overview will appear, then click on the tab ‘Requirements’. This will list the items you need to bring to class. Some items are not included in the course fee.
Why can’t I enrol online without an email address?
Your email address is important to us because that’s how we send you your course details and identify you. If you do not have a unique or valid email address, please call us on (03) 9564 1546. You cannot use the same email address more than once, for a single class.
Will this course help me get a job?
Holmesglen Short Courses are not accredited courses. The short courses are designed to add to your already existing skill base or to further your skills in your chosen hobby.