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Improve your job prospects and gain a competitive edge in the health industry. The course includes an introduction to medical terminology and general medical office administration operations such as appointment bookings, patient registration, record management, referral letters, manual and computerised accounts, telephone techniques and document handling.

Become a master at taking minutes in this practical workshop. Learn to prepare meeting documents, agendas, write and distribute accurate meeting summaries and improve your general administration skills. This course is ideal for Executive Secretaries, Personal Assistants or general Administrators.

Become a master at taking minutes in this practical workshop. Learn to prepare meeting documents, agendas, write and distribute accurate meeting summaries and improve your general administration skills. This course is ideal for Executive Secretaries, Personal Assistants or general Administrators.

This course is suitable for anyone working in or planning to work in a medical office. In this course you will cover the Appointment Book (appointment book setup, appointments, edit, view and print) and the Waiting Room (add a new patient, bulk billing, private billing, institutional billing, receipts and billing tips).

Master the basics of effective front reception operations and how to succeed in a busy and demanding business environment. Emphasis will be placed on techniques required when communicating with clients either personally or on the telephone. Topics include; self-confidence, assertiveness and how to handle pressure, plus the functions of a general office and many other job skills.

Master the basics of effective front reception operations and how to succeed in a busy and demanding business environment. Emphasis will be placed on techniques required when communicating with clients either personally or on the telephone. Topics include; self-confidence, assertiveness and how to handle pressure, plus the functions of a general office and many other job skills.

Would you like to learn to type quicker and more accurately? This class will teach you to touch type in a friendly, relaxed and supportive atmosphere.

Would you like to learn to type quicker and more accurately? This class will teach you to touch type in a friendly, relaxed and supportive atmosphere.

All information is correct at the time of printing but subject to change.

Copyright © 2019 Holmesglen CRICOS Provider Code: 00012G RTO-0416 ABN: 40 096 756 729