If travel is one of your passions in life, the Diploma of Travel and Tourism Management, together with the Diploma of Holiday Park and Resort Management, will introduce you to the wide variety of career choices that are available in this exciting global industry.
Whether your dream job involves working with clients to create the perfect holiday, living and working on a cruise ship or exotic resort, or taking adventurers on tours around our amazing country or even the world, this dual qualification course will give you the essential skills and knowledge required to step straight into the travel and tourism industry.
This course is delivered in one year over two semester. During the first semester, you will be enrolled in the Diploma of Travel and Tourism Management, and also the front office pathway units that make up the entry requirements for the Diploma of Holiday Park and Resort Management. In semester two, once you have successfully completed the pathway units, you will be enrolled in the Diploma of Holiday Park and Resort Management.
The range of units will ensure you are fully prepared to enter the tourism industry, whether this is in a retail agency environment, an operational resort or cruise ship role, or taking a position with a tourism supplier.
During the course, you will undertake units in airline reservations, international fares and ticketing, local and international destination studies, customer service, sales and brochure production, as well as resort management, including front office reception services and reservations. Exposure to the cruising market, now one of the largest growth areas in tourism and tour guiding, will provide you with a solid foundation for a range of roles within this diverse international industry.
During this course, you will be offered travel opportunities around Victoria, Australia and even Asia, so that you have the chance to increase your tourism knowledge.
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards
Develop and manage quality customer service practices
Enhance customer service experiences
Establish and conduct business relationships
Implement and monitor Work Health and Safety practices
Interpret financial information
Manage diversity in the workplace
Manage finances within a budget
Prepare and monitor budgets
Provide advice on international destinations
Source and use information on the tourism and travel industry
Access and interpret product information
Construct normal international airfares
Construct promotional International airfares
Identify hazards, assess and control safety risks
Provide accommodation reception services
Provide advice on Australian destinations
Provide specialist advice on cruises
Use a computerised reservations or operations system
Prior to enrolment or commencement of training you will be required to complete a literacy and numeracy assessment and a pre-training interview.
You will undertake pathway units for entry to the Diploma of Holiday Park and Resorts Management.
RECOGNITION OF PRIOR LEARNING
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
QUALIFICATION AND RECOGNITION
After completing these courses, you will receive the nationally endorsed SIT50116 Diploma of Travel and Tourism Management and the SIT50216 Diploma of Holiday Park and Resort Management.
After graduating with these qualifications, you may wish to complete further studies in travel and tourism, or other business disciplines at advanced diploma or degree level.
- Travel agency manager
- Incentive travel manager
- Tour operations manager
- Inbound groups manager
- Product development manager
- Reservations manager
- Visitor information centre manager
How to apply
Visit How to Apply for more information on the application process.
Apply through VTAC for the February intake for full-time study.
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.
Holmesglen tuition fees shown are all inclusive and indicative of the cost to complete the entire course.
These are indicative fees only. Your fees will be calculated on your individual circumstances at the time of enrolment.
Training is delivered with Victorian and Commonwealth Government funding.
VET Student Loans are available to eligible students to pay for tuition fees for this course. Read more about VET Student Loans.
Find out more about paying your fees and our payment options