Are you an international student?
Not available for international students.
The Certificate III in Tourism (travel agency stream) will give you the minimum skills and knowledge needed to begin your career in travel and tourism, a fast-growing, dynamic industry.
You will study enticing destinations and impressive travel products, and learn to provide exceptional customer service.
Our 10-month daytime course is designed to fit into a busy lifestyle, with on-campus classes held twice a week 9:30am – 4:00pm.
You’ll study in Holmesglen's simulated tourism office, which showcases the latest industry software so you can complete your studies in live airline reservations, fares and ticketing using the industry system Amadeus.
Start Date: 29 July at Glen Waverley only
This is a Free TAFE course
Students who are eligible for Victorian Government subsidised training may not have to pay course tuition fees when they enrol in a Free TAFE course.
Find out about eligibility
Classes run Thursdays and Fridays 9.30am - 4pm
To receive this qualification, you must complete four core units and 11 elective units.
Elective units have been chosen by Holmesglen based on feedback from industry to best prepare you for a role in a travel agency.
If you have already completed other eligible elective units, these may be counted towards completion of this course.
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.
Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Access and interpret product information
Provide advice on international destinations
Provide advice on Australian destinations
Sell tourism products and services
Book supplier products and services
Process travel-related documentation
Use a computerised reservations or operations system
Construct normal international airfares
Construct promotional International airfares
Provide specialist advice on cruises
| Code || Name |
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS006||Provide service to customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|SITTTSL002||Access and interpret product information|
|SITTTSL003||Provide advice on international destinations|
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL005||Sell tourism products and services|
|SITTTSL008||Book supplier products and services|
|SITTTSL009||Process travel-related documentation|
|SITTTSL010||Use a computerised reservations or operations system|
|SITTTSL012||Construct normal international airfares|
|SITTTSL013||Construct promotional International airfares|
|SITTTSL016||Provide specialist advice on cruises|
There are no formal entry requirements for this qualification.
Prior to enrolment or commencement of training you will be required to complete a literacy and numeracy assessment and a pre-training interview.
These will assist with determining your suitability to the course, verify your training plan, and identify any learning support needs.
RECOGNITION OF PRIOR LEARNING
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
QUALIFICATION AND RECOGNITION
On completion you will receive the Certificate III in Tourism.
Graduates can go on to study the Certificate IV in Travel and Tourism.
Role in a retail travel agency.
How to apply
Visit How to Apply for more information on the application process.
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.
Holmesglen tuition fees shown are all inclusive and indicative of the cost to complete the entire course.
These are indicative fees only. Your fees will be calculated on your individual circumstances at the time of enrolment.
Training is delivered with Victorian and Commonwealth Government funding.
Find out more about paying your fees and our payment options