The Certificate III in Tourism (travel agency stream) will give you the minimum skills and knowledge needed to begin your career in travel and tourism, a fast-growing, dynamic industry.
Career opportunities, include:
- adventure tourism guide
- booking agent
- sales consultant
- tour coordinator
- travel consultant
Pathways to further study:
- SIT40116 Certificate IV in Travel and Tourism
- SIT50116 Diploma of Travel and Tourism Management.
Watch our virtual tour
Take a tour of our travel and tourism centre
Studying the Certificate III in Tourism at Holmesglen
Our daytime course is designed to fit into a busy lifestyle, with classes held twice a week.
You will study enticing destinations and impressive travel products, and learn to provide exceptional customer service.
You’ll study in Holmesglen's simulated tourism office, which showcases the latest industry software so you can complete your studies in live airline reservations, fares and ticketing using the industry system Amadeus.
July intake Glen Waverley only
Glen Waverley classes run Thursdays and Fridays 9.30am - 4pm
To receive this qualification, you must complete four core units and 11 elective units.
Elective units have been chosen by Holmesglen based on feedback from industry to best prepare you for a role in a tourism or travel agency environment.
If you have already completed other eligible elective units, these may be counted towards completion of this course.
||Source and use information on the tourism and travel industry
||Use a computerised reservations or operations system
||Provide service to customers
||Show social and cultural sensitivity
||Provide advice on Australian destinations
||Construct normal international airfares
||Provide advice on international destinations
||Construct promotional international airfares
||Access and interpret product information
||Provide specialist advice on cruises
||Participate in safe work practices
||Book supplier products and services
||Sell tourism products and services
||Process travel-related documentation
| Code || Name |
|SITTIND001||Source and use information on the tourism and travel industry|
|SITTTSL010||Use a computerised reservations or operations system|
|SITXCCS006||Provide service to customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL012||Construct normal international airfares|
|SITTTSL003||Provide advice on international destinations|
|SITTTSL013||Construct promotional international airfares|
|SITTTSL002||Access and interpret product information|
|SITTTSL016||Provide specialist advice on cruises|
|SITXWHS001||Participate in safe work practices|
|SITTTSL008||Book supplier products and services|
|SITTTSL005||Sell tourism products and services|
|SITTTSL009||Process travel-related documentation|
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.
There are no formal entry requirements for this qualification.
Prior to enrolment or commencement of training you will be required to complete a literacy and numeracy assessment and a pre-training interview.
These will assist with determining your suitability to the course, verify your training plan, and identify any learning support needs.
Recognition of prior learning
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
Qualification and recognition
On completion, you will receive the Certificate III in Tourism.
How to apply
Visit How to Apply for more information on the application process.
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.
|Tuition fees (GST exempt)
|Free TAFE eligible student||FREE|
|Mandatory Materials and Activities fees * (GST inc)
*Mandatory Materials and Activities fees are still payable by all students including students who may be eligible for Government subsidised fees or a Free TAFE course.
Additional costs may also apply for course consumables and other costs. These may include consumables such as learning resources, personal protective equipment/clothing and other costs such as immunisation costs, National Police Check and Working with Children Check for relevant courses.
To view the additional costs that may apply to your course, download a full list of estimated additional costs by course (PDF - 102kb).
All fees are indicative only. Your fees will be calculated on your individual circumstances at the time of enrolment. Training is delivered with Victorian and Commonwealth funding. Find out now if you are eligible for Government-subsidised fees or Concession