Moorabbin, St Kilda Road, Waverley
Our Diploma of Community Services (Case Management) provides you with the knowledge and skills required to perform as a professional community services worker, across a variety of settings within the social and community services industry.
These may include areas such as mental health, homelessness, family and domestic violence, child protection, employment support, migrant services and a specific pathway in to the child protection industry.
While completing this course, our dedicated placement officers will find you two 200-hour practical placements (400 hours in total) at a community services agency of your preference.
Placement will not only ensure you are competent and work ready, but will also provide you with experience working as a community services worker, valuable networks and references for when you are looking for a job in the field.
Students in the day course will also take part in a community project that will give you the skills to develop, implement and review projects within the community services sector.
This interactive and supportive course ensures that you develop the skills, knowledge and confidence you require to support your growth as a professional worker in the community services sector.
Most classes are delivered face to face, although there is some requirement for online learning using our e-learning platform.
Part of the course training is offered in our modern simulation lab, where you will get to practice and experience intake, assessment and counselling skills with real life scenarios.
If you are interested in pursuing a career in DHHS child protection, you will need to complete the Diploma of Community Services (Case Management) as you require an ACWA (Australian Community Workers Association) accredited course to work in that area.
The Diploma of Community Services (Case Management) is accredited by the Australian Community Workers Association (ACWA).
However, to work across youth, family, disability, refugee, family/domestic violence, aged care, homelessness etc, only a standard Diploma of Community Services is required.
May and September commencements are for evening classes only at the St Kilda Road and Moorabbin campuses.
February and July intakes are for day classes only at Moorabbin and Waverley campuses.
To receive this qualification you must complete eight core units and eight elective units.
Elective units have been chosen by Holmesglen based on feedback from industry and current policy directions in the community services field.
As the child protection industry has a strong focus on case management, there are further electives in this course to build case management skills.
If you have already completed other eligible elective units, these may be counted towards completion of this program.
Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards.
Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Implement community development strategies
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Undertake case management in a child protection framework
Recognise and respond appropriately to domestic and family violence
Provide services to people with co-existing mental health and alcohol and other drugs issues
Work with people experiencing or at risk of homelessness
RECOGNITION OF PRIOR LEARNING
You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.
QUALIFICATION AND RECOGNITION
After completing this course, you will receive the CHC52015 Diploma of Community Services (Case Management).
Once the course is complete, you can apply to undertake a degree in social work, community services, social science, arts and related degrees, and may be given credit for up to one and a half years of study.
Alternatively, you can choose to specialise in a specific service area.
- Child protection
- Family services
- Youth and case work
- Juvenile justice
- Family Violence
- Women's issues
- Community work
- Direct care work
- Outreach work
- Intake work
- Working with vulnerable clients
- Roles include coordinator, client assessor, care coordinator, community worker or case manager
- Work within government departments, community and voluntary organisations, as well as private employers in the SACS industry.
How to apply
APPLY VIA AGENT
Holmesglen recommends international students apply through one of our accredited student recruitment agents. This will assist you in the preparation of all application documents and ensure that you are well counselled on the Australian Government's Genuine Temporary Entrant (GTE) requirements for International students. Further information of the GTE requirements is available at: https://www.homeaffairs.gov.au.
To find out more, visit How to Apply for International Students.
If you have further questions about your application, please contact our International Centre:
T: 03 9564 1703
Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.
Find out more about your rights and obligations as a student and the services we provide at Holmesglen.