Skip to main content


Are you an international student?

Not available for international students.

Course code:


Next available intakes:

February, July

Course length:

Full Time: 1 year , Part Time: 2 years



With its health industry focus, this course is designed to give you the skills to achieve organisational and business goals, and to implement strategic direction.

You will learn to manage the operations of a health centre or general practice, as well as manage risks, processes and people and apply medical terminology correctly.

The course covers a wide range of topics including providing leadership in effective work practices in health, contributing and managing work, health and safety and implementing and monitoring infection control policies and procedures.

Other topics include managing people performance, and implementing and monitoring compliance with legal and ethical requirements.

Health industry specific topics include managing health billing and accounting systems, interpreting and applying medical terminology, managing risk, human resource management, workplace performance and general management skills.

A practical placement component is provided to day students, which will enable them to put all the skills from the HLT47315 Certificate IV in Health Administration and the HLT57715 Diploma of Practice Management into practice.

This will also give students the opportunity to start networking with possible employers.

Course structure

To receive this qualification you must complete 10 core units and five elective units. Elective units have been chosen by Holmesglen based on feedback from industry and staff qualifications. If you have already completed other eligible elective units, these may be counted towards completion of this program.


Assessments are designed to provide learners with opportunities to demonstrate they have attained the required skills and knowledge using a range of practically based activities and tasks, as required by recognised standards





Manage quality customer service


Manage budgets and financial plans


Interpret and apply medical terminology appropriately


Manage people performance


Manage risk


Work with diverse people


Manage legal and ethical compliance


Manage health billing and accounting system


Produce coded clinical data


Implement and monitor infection prevention and control policies and procedures


Manage work health and safety


Manage meetings


Manage recruitment selection and induction processes


Manage employee relations


Reflect on and improve own professional practice

Code Name
BSBCUS501Manage quality customer service
BSBFIM501Manage budgets and financial plans
BSBMED301Interpret and apply medical terminology appropriately
BSBMGT502Manage people performance
BSBRSK501Manage risk
CHCDIV001Work with diverse people
CHCLEG003Manage legal and ethical compliance
HLTADM004Manage health billing and accounting system
HLTADM005Produce coded clinical data
HLTINF003Implement and monitor infection prevention and control policies and procedures
HLTWHS004Manage work health and safety
BSBADM502Manage meetings
BSBHRM506Manage recruitment selection and induction processes
BSBWRK510Manage employee relations
CHCPRP003Reflect on and improve own professional practice

Entry requirements

Prior to enrolment or commencement of training you will be required to complete a literacy and numeracy assessment and a pre-training interview. These will assist with determining your suitability to the course, verify your training plan, and identify any learning support needs.

BSB31115 Certificate III in Business Administration (Medical) or equivalent
HLT47315 Certificate IV in Health Administration or equivalent


You may be able to shorten the length of your chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF qualifications and statements of attainment issued by another registered training organisation will be recognised by Holmesglen. Read more about Recognition of Prior Learning, Credits and Advanced Standing.



After successfully completing this course, you will be eligible to receive the nationally endorsed HLT57715 Diploma of Practice Management.


Talk to our teachers to find out how this course could pathway into further study.


- Practice manager
- Program manager
- Business manager
- Service manager

How to apply


Apply Now

Visit How to Apply for more information on the application process.


Holmesglen may engage third parties to recruit students on behalf of the institute. Third party recruiters receive a commission and this will not impact on your fees.

Find out more about your rights and obligations as a student and the services we provide at Holmesglen.




Full Fee


Government subsidised


Holmesglen tuition fees shown are all inclusive and indicative of the cost to complete the entire course.
These are indicative fees only. Your fees will be calculated on your individual circumstances at the time of enrolment.
Training is delivered with Victorian and Commonwealth Government funding.

VET Student Loans are available to eligible students to pay for tuition fees for this course. Read more about VET Student Loans.

Find out more about paying your fees and our payment options

Enquire online

Your contact details

eg: When does the course start?

Business Administration Open Days

Jobs in this diverse career area range from administration officers and executive assistants, to medical receptionists and practice managers, through to business analysts and business managers. Visit our Open Days to hear an overview of business administration courses and to speak directly to our teachers about the best courses for you and to hear more about study options. You can apply in advance, or on the night.

- , Thu, 12 Sep

Holmesglen Chadstone Campus, Batesford Road Chadstone 3148 Australia


If you have an interest in managing a team, marketing the latest product or controlling the accounts of a major company then a business degree at Holmesglen is a great place to start. Holmesglen's business degrees combine nationally recognised qualifications with student focussed practical training. Visit us on Open Days for an overview presentation on studying within the area of business then speak individually with a program coordinator about management specific course information and study options. Registrations are essential for sessions to go ahead.


- , Thu, 12 Sep

Holmesglen Chadstone Campus, Batesford Road Chadstone 3148 Australia

All information is correct at the time of printing but subject to change.

Copyright © 2019 Holmesglen CRICOS Provider Code: 00012G RTO-0416 ABN: 40 096 756 729